Cancellation & Refund Policy
(Applicable to all Digital Marketing & Lead Generation Services)
1. Nature of Services
Digihunter provides online subscription-based digital marketing and lead generation services. As these services involve digital delivery, real-time campaign execution, data allocation, and resource commitment, all purchases are considered final.
By subscribing to our services, you acknowledge that you have reviewed and accepted our proposal, service scope, and commercial terms prior to making payment.
2. No Refund Policy
Due to the nature of digital services and lead allocation:
- No refunds will be issued once payment is processed.
- Once leads, campaign access, or service execution has commenced, the transaction is considered complete.
- Subscription fees, setup charges, and campaign budgets are non-refundable.
We strongly encourage clients to carefully review offer documents, service scope, and deliverables before confirming their subscription.
3. Lead Generation Services – Important Clarification
While we are committed to providing Targeted and pre-screened leads based on selected criteria:
Lead generation involves marketing outreach, data sourcing, and customer intent matching.
Conversion of leads into paying clients depends on multiple factors including pricing, service quality, follow-up process, response time, and sales strategy.
We do not guarantee conversions, revenue, or business outcomes, as these are beyond our operational control.
4. Quality Commitment
We take responsible steps in:
- We take reasonable efforts to validate lead information before allocation.
- Filter leads based on selected category/service
- Use ethical marketing and advertising practices
- Continuously optimize campaign performance
However, we do not guarantee that every lead will convert or respond positively.
5. Cancellation Policy
Subscriptions may be discontinued before renewal by providing written notice as per agreed contract terms.
Mid-cycle cancellations do not qualify for refunds.
Any outstanding dues must be cleared before account closure.
6. Client Support & Issue Resolution
Customer satisfaction is important to us.
If you experience concerns regarding:
Lead relevance
Duplicate entries
Contactability issues
You must notify us within the defined reporting period (if applicable in your agreement). Our team will review and address concerns within reasonable limits.
While we do not offer refunds, we are committed to working collaboratively to resolve service-related concerns.
7. Acceptance of Policy
By engaging our services, you confirm that you:
Understand the digital and performance-based nature of marketing services
Acknowledge that results may vary
Agree to the No Refund Policy stated above
Digihunter is a business client acquisition platform operated in Bangalore, designed to help professionals and service providers to build a consistent pipeline of new customers.
We work as a growth-enablement platform, connecting verified business inquiries with our registered associates across various industries.
